1. About these terms

These website terms of use (Terms) govern your use of the AVAC Services website (the Site) operated by Lannu Consulting Pty Ltd trading as Australian Veterans Advocacy & Consulting Services (ABN 40 653 650 527) (AVAC, we, us or our). By accessing or using this Site you accept these Terms and our privacy policy. If you do not agree to them, you should not use the Site. We may modify these Terms at any time; a current version will be available on the Site. Your continued use of the Site after changes are made constitutes acceptance of those changes.

2. Permitted use of the site

We make the Site available to provide general information about our advocacy and consulting services for veterans and clinicians. You may view, download or print content for your personal, non‑commercial use, provided you do not modify the content or remove any copyright notices. You must not:

• copy, adapt, publish or distribute any material from the Site without our prior written consent, except as permitted by law;
• use the Site in a way that interferes with its availability to other users or that could damage, disable or impair any of our systems;
• engage in unlawful, fraudulent or harmful conduct while using the Site; or
• conduct data mining, data harvesting or similar activities.

We do not warrant that the Site or any content will be uninterrupted or error‑free. We may change, suspend or discontinue any aspect of the Site at any time without notice.

3. Intellectual property

All content on the Site, including text, graphics, logos and photographs, is owned by or licensed to AVAC. You may use the content for personal, non‑commercial purposes. Except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, you must not reproduce, transmit or otherwise exploit any content without our prior written consent.

4. User contributions

If the Site allows you to submit information (for example through a contact form or community forum), you must ensure that your contributions are accurate, lawful and do not infringe third‑party rights. You must not post or transmit material that is offensive, defamatory, obscene or contains viruses or other harmful code. We may remove any content that we consider to be inappropriate or in breach of these Terms. By submitting content, you grant AVAC a non‑exclusive licence to use and reproduce that content for the purpose for which it was provided.

5. Third‑party links

The Site may contain links to other websites. These links are provided for convenience only and may not remain current. We do not control and are not responsible for the content of any linked sites. We make no representations about the accuracy or currency of information on linked sites and are not liable for any loss or damage you may suffer by accessing them.

6. No legal or professional advice

The content on this Site is provided for general information and does not constitute legal, medical, financial or other professional advice. While we attempt to ensure that information is current and accurate, it may not reflect recent developments. You should obtain appropriate professional advice before acting or relying on any content. We make no representation as to the currency or completeness of the content.

7. No professional‑client relationship

Your use of the Site or the receipt of any information from us does not create any client–advocate, solicitor–client or other fiduciary relationship between you and AVAC. Our services are provided through formal engagement only, which will involve a written agreement outlining the scope of work.

8. Limitation of liability

To the maximum extent permitted by law, AVAC and its officers, employees and agents are not liable for any loss, damage, claim, cost or expense arising out of or in connection with your use of the Site or any content. We exclude all warranties and representations to the fullest extent permitted by law. Where liability cannot be excluded, any liability incurred by us is limited in accordance with the Australian Consumer Law. We will not be liable for any indirect or consequential loss or damage.

9. Indemnity

You agree to indemnify and hold AVAC and its officers, employees and agents harmless from and against any loss, damage, claim or expense (including legal costs) arising out of or in connection with your use of the Site, your breach of these Terms or your violation of any rights of third parties.

10. Jurisdiction

These Terms are governed by the laws of Western Australia. You submit to the exclusive jurisdiction of the courts of Western Australia for any proceedings relating to these Terms or your use of the Site.

11. Contact us

If you have any questions about these Terms or the Site, please contact us:

Contact details

Operations Manager | AVAC Services

Telephone (08) [Insert telephone number]

Email operations@avac‑services.com

Postal Address  Unit 17a/397 Warnbro Sound Avenue, Port Kennedy WA 6169 These Terms were last updated on 15 August 2025.

1. About these terms

These website terms of use (Terms) govern your use of the AVAC Services website (the Site) operated by Lannu Consulting Pty Ltd trading as Australian Veterans Advocacy & Consulting Services (ABN 40 653 650 527) (AVAC, we, us or our). By accessing or using this Site you accept these Terms and our privacy policy. If you do not agree to them, you should not use the Site. We may modify these Terms at any time; a current version will be available on the Site. Your continued use of the Site after changes are made constitutes acceptance of those changes.

2. Permitted use of the Site

We make the Site available to provide general information about our advocacy and consulting services for veterans and clinicians. You may view, download or print content for your personal, non‑commercial use, provided you do not modify the content or remove any copyright notices. You must not:

• copy, adapt, publish or distribute any material from the Site without our prior written consent, except as permitted by law;
• use the Site in a way that interferes with its availability to other users or that could damage, disable or impair any of our systems;
• engage in unlawful, fraudulent or harmful conduct while using the Site; or
• conduct data mining, data harvesting or similar activities.

We do not warrant that the Site or any content will be uninterrupted or error‑free. We may change, suspend or discontinue any aspect of the Site at any time without notice.

3. Intellectual property

All content on the Site, including text, graphics, logos and photographs, is owned by or licensed to AVAC. You may use the content for personal, non‑commercial purposes. Except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, you must not reproduce, transmit or otherwise exploit any content without our prior written consent.

4. User contributions

If the Site allows you to submit information (for example through a contact form or community forum), you must ensure that your contributions are accurate, lawful and do not infringe third‑party rights. You must not post or transmit material that is offensive, defamatory, obscene or contains viruses or other harmful code. We may remove any content that we consider to be inappropriate or in breach of these Terms. By submitting content, you grant AVAC a non‑exclusive licence to use and reproduce that content for the purpose for which it was provided.

5. Third‑party links

The Site may contain links to other websites. These links are provided for convenience only and may not remain current. We do not control and are not responsible for the content of any linked sites. We make no representations about the accuracy or currency of information on linked sites and are not liable for any loss or damage you may suffer by accessing them.

6. No legal or professional advice

The content on this Site is provided for general information and does not constitute legal, medical, financial or other professional advice. While we attempt to ensure that information is current and accurate, it may not reflect recent developments. You should obtain appropriate professional advice before acting or relying on any content. We make no representation as to the currency or completeness of the content.

7. No professional‑client relationship

Your use of the Site or the receipt of any information from us does not create any client–advocate, solicitor–client or other fiduciary relationship between you and AVAC. Our services are provided through formal engagement only, which will involve a written agreement outlining the scope of work.

8. Limitation of liability

To the maximum extent permitted by law, AVAC and its officers, employees and agents are not liable for any loss, damage, claim, cost or expense arising out of or in connection with your use of the Site or any content. We exclude all warranties and representations to the fullest extent permitted by law. Where liability cannot be excluded, any liability incurred by us is limited in accordance with the Australian Consumer Law. We will not be liable for any indirect or consequential loss or damage.

9. Indemnity

You agree to indemnify and hold AVAC and its officers, employees and agents harmless from and against any loss, damage, claim or expense (including legal costs) arising out of or in connection with your use of the Site, your breach of these Terms or your violation of any rights of third parties.

10. Jurisdiction

These Terms are governed by the laws of Western Australia. You submit to the exclusive jurisdiction of the courts of Western Australia for any proceedings relating to these Terms or your use of the Site.

11. Contact us

If you have any questions about these Terms or the Site, please contact us:

Contact details

Operations Manager | AVAC Services

Telephone (08) [Insert telephone number]

Email operations@avac‑services.com

Postal Address  Unit 17a/397 Warnbro Sound Avenue, Port Kennedy WA 6169 These Terms were last updated on 15 August 2025.